Full-Time Service Now Solution Architect
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As the leading national provider of postal and telecommunications services also offering postal financial services, POST Group Luxembourg is a key actor of the Luxembourgish economy.
The Delivery support service within POST Telecom S.A. provides support for our key corporate customers: project management for the implementation of new tailored-made corporate services, quality management for the implementation of our approach of IT service management through processes, administration delivery & Service Delivery Management providing dedicated point of contact for all aspects related to the delivery of our customers’ contracts.
In order to strengthen our team, we are currently looking for an experienced:
Service Now Solution Architect (m/f)
Your missions :
• Ensure that all stakeholder’s requirements are taken into account
• Ensure that Service Now solution fit the existing enterprise environment
• Ensure the coherence of Service Now modules implementation
• Contribute to the definition of Service Now roadmap
• Transform Business requirement into development backlog and lead the project
• Contribute to testing phase and maintain the technical documentation up-to-date
• You hold a Master’s degree in Computer Science
• You benefit from, at least, 3-4 years of experience in designing, building and implementing technical architectures
• You have a deep understanding of the Service Now suite
• You, ideally, hold an « ITIL Foundation V3 » certification
• You are recognized for writing, analytical and project management skills
• You are a customer and solution focused professional with strong communications skills in French and English
How to ApplyInterested? Willing to join a multicultural and dynamic company? Then this is your chance to join us by clicking on “Apply online” A certified copy of your diploma as well as a recent extract from your criminal record will be required as part of the recruitment process. POST Luxembourg values diversity and is committed to the principles of equal employment opportunity.
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